Our Services
Volunteer Program Set Up
Develop customized volunteer programs designed to support organizational goals, strengthen community engagement, and create sustainable volunteer systems. Services include volunteer program development, policies and procedures, recruitment strategies, onboarding processes, training systems, tracking tools, community partnership development, and volunteer engagement plans for nonprofits, hospices, hospitals, and community organizations.
New or relaunching organizations building a volunteer program.
Includes:
Discovery call & needs assessment
Custom volunteer program framework
Volunteer role descriptions
Volunteer onboarding resources
Orientation and training recommendations
Engagement & retention strategy
30-day post-launch support call
Organizations with an existing program that needs refinement or re-alignment.
Nonprofit Organization Volunteer Program Audit Services
Evaluate and strengthen nonprofit volunteer programs through recruitment, retention, engagement, operational workflow, tracking systems, and community partnership development to support sustainable volunteer growth and impact.
Hospice Volunteer Program Audit Services
Support hospice organizations with volunteer program assessments focused on CMS compliance, volunteer utilization, recruitment and retention strategies, documentation systems, coordinator training, and sustainable volunteer engagement to help meet the 5% volunteer requirement.
Hospital Volunteer Program Audit Services
Assess and improve hospital volunteer programs through operational reviews, volunteer engagement strategies, onboarding and training evaluations, compliance and documentation assessments, and workflow improvements to enhance patient and visitor support services.
Volunteer Program Audit
Volunteer Program Coaching
Provide ongoing coaching and strategic guidance to help organizations strengthen volunteer engagement, improve program operations, support leadership development, and build sustainable volunteer systems. Coaching services include volunteer recruitment and retention strategies, coordinator support, compliance guidance, community partnership development, volunteer engagement planning, workflow improvement, and leadership coaching for nonprofits, hospices, hospitals, and community organizations.
A La Carte Services
Event Volunteer Recruitment and Management
Recruit, train, manage volunteers for fundraising events including Awards.
Volunteer Handbook & Policy Development
Create or revise your volunteer handbook, policies, and procedures to reflect best practices, compliance, and mission alignment.
Volunteer Recruitment Campaign Strategy
Development of messaging, timelines, and outreach plans (including digital and community channels) to help you attract the right volunteers.
Onboarding & Orientation Design
Design a streamlined, engaging onboarding process—either in-person or virtual—to ensure volunteers feel prepared and connected from day one.
Role Descriptions
Develop clear, meaningful volunteer role descriptions that align with organizational goals and reflect the value of the work.
Recognition & Retention Plan
Design a program to celebrate, appreciate, and retain volunteers using low-cost, high-impact strategies.
Staff Training Toolkit
A ready-to-use, customizable toolkit for training internal staff who supervise, support, or interact with volunteers.